The Solo 2.0
More FAQS
Eye protection isn't necessary, but we don't recommend looking directly at the LEDs initially, as it can be uncomfortable until your eyes are accustomed to the light. For this reason, we recommend closing your eyes until you find that it’s comfortable to open them.
If your eyes are more sensitive to light or if you take medications that have a history of causing photosensitivity (see this article), we recommend that you consult with your physician before treating with a Joovv Device.
We love helping our customers upgrade to a larger Joovv system. As you can probably tell, we're convinced that full-body light therapy is the way to go. With that said, there are a few things to keep in mind regarding the upgrade process:
- We offer a 60-day return/exchange period for all of our modular devices.
- Our upgrade program is available up to 1 year from your initial purchase of a modular device or up to the Elite configuration. *Please note, this offer is valid while the compatible modular configuration remains available.
- This exclusive pricing is specific to Mini and/or Solo devices that are part of these larger full-body systems: Duo, Max, Quad, or Elite.
- Depending on the mounting method you select, there may be some additional charges for miscellaneous hardware.
- Devices purchased secondhand or from an unauthorized third-party dealer are not eligible for the Joovv upgrade program.
- Lastly, just wanted to make sure you were aware that Mini devices are only compatible with the Max configuration. Unfortunately, these devices are not returnable after the 60-day trial period and can't be used as credit towards an alternative configuration. Good news is that because of its size and portability, you can use the Mini in a lot of different ways.
- We offer a 60-day return/exchange period for all of our modular devices.
- Our upgrade program is available up to 1 year from your initial purchase of a modular device or up to the Elite configuration. *Please note, this offer is valid while the compatible modular configuration remains available.
- This exclusive pricing is specific to Mini and/or Solo devices that are part of these larger full-body systems: Duo, Max, Quad, or Elite.
- Depending on the mounting method you select, there may be some additional charges for miscellaneous hardware.
- Devices purchased secondhand or from an unauthorized third-party dealer are not eligible for the Joovv upgrade program.
- Lastly, just wanted to make sure you were aware that Mini devices are only compatible with the Max configuration. Unfortunately, these devices are not returnable after the 60-day trial period and can't be used as credit towards an alternative configuration. Good news is that because of its size and portability, you can use the Mini in a lot of different ways.
All Joovv Modular devices come with both a US power cords (default) and an international power cord to match the delivery country and operate on international voltages (90V-265V). This is determined by the shipping address used during checkout.
Please note, the Joovv Go will only ship with a US based, Type-C power adapter. To charge the Joovv Go, you will need a universal international, Type-C adapter.
